Privacy Policy

Purpose of Collecting and Using Data

Collecting your data serves to provide you with user-friendly, efficient and secure internet services. We (RBS Interiors (UK) Ltd – T/A Kitchenin, 103 Corran Way, South Ockendon, Essex, RM15 6AP) collect personal data whenever you visit the online shop kitchenin.co.uk.

We comply with the General Data Protection Regulation (GDPR), and we do not sell or pass your details on to anyone else for marketing purposes.

We process the data with the goal of improving our service and ensuring its security. Furthermore, whenever you complete transactions in the online shop, using Stripe Payments or PayPal account, or purchasing a Telephone Quote using Debit card, Credit card or Bank transfer, further data processing operations may take place for providing to you the services you have requested and fulfilling our contractual obligations with you.

Contract

We will use personal data you provided to us for concluding and carrying out contractual agreements with you.

We will use your name, telephone number, Home address and/or e-mail address for creating Invoice and Payment receipt.

Payments

Checkout Payments

Checkout payments are processed by our merchant service providers Stripe Payments or PayPal.

Your credit or debit card numbers will be encrypted when your order is placed using SSL encryption software.

Our merchant providers then process, the transaction on our behalf. We do not store your credit details on our site.

Passing on Data to Third Parties

The only third parties who receive your contact information are our suppliers and their couriers, for the sole purpose of fulfilling your order.

Legal Ways to Disclose Personal Data to Third Parties

We may disclose your personal data in the following circumstances:

  • If and to the extent necessary for the performance of the contracts we have with you or in order to enforce any claims we are entitled to.
  • If you have given your consent to such disclosure.
  • If we are required by law or ordered by a court to disclose such information.
  • If such information is requested by government agencies, including, without limitation, law enforcement and supervisory authorities, if and to the extent is necessary to remove a risk to public safety and order and to prosecute criminal offences.

Disclosure, Rectification and Deletion

You have the right to obtain confirmation and disclosure of personal data we hold about you at any time.

Requests may be made by email to our customer service at [email protected] or in writing to RBS Interiors (UK) Ltd – T/A Kitchenin, 103 Corran Way, South Ockendon, Essex, RM15 6AP

Moreover, you have the right to have your personal data corrected, blocked or deleted.

If we have stored any incorrect information about you, please let us know and we will correct it without undue delay. For corrections, please contact us at the postal or email address indicated above.

Personal data will be deleted if their collection or processing was unlawful from the outset, if their processing or use turns out to be unlawful due to circumstances that arise subsequently or if we no longer need to know such data to fulfil the purpose of their processing or use. Only data we need to complete any tasks that remain outstanding or to enforce our rights and claims, and data we are required to retain by law will be excluded from deletion. However, such data will be blocked.

Cookies

We use cookies or other instruments to analyse the usage of our website. Cookies are small files which are saved on your hard drive and which provide us with specific information. This information above all includes the IP address, your browser type, the URL click stream (the chronological order of our internet sites you visited), the date and the time of your visit on our website as well as the cookie number.

Using cookies and similar instruments makes it possible to recognize you whenever you as a user access our internet sites again after the expiration of a session. Cookies also allow us to ideally adapt our products and services to your individual needs. Lastly, we use cookies to statistically record how often our internet site is viewed as well as the general navigation in order to create encoded usage profiles (see above) with the tools enumerated beneath.

If you want to disable the use of cookies, you can set your browser to reject and block any new cookies. Details about how this can be done in your browser can be found, for instance, in your browser's help section. However, please note that, if you set your browser to automatically reject cookies, you might no longer be able to use certain features of the website.

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. The IP address will be truncated before transmission. On our behalf, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet activity in connection with the use of the website.

Google Analytics Cookies

__utma

This is the main way Google Analytics tracks unique visitors. Stored in this cookie is a unique visitor ID, the date and time of their first visit, the time their current visit started and the total number of visits they have made.

The __utma cookie is a persistent cookie that expires in two years. With each new visit, the expiration date is refreshed.

__utmb

This is how Google Analytics decides whether a visit has timed out and how deep a visit has gotten. It stores the number of page views in the current visit and the start time of the visitor's current visit.

The __utmb cookie is a persistent cookie that expires in 30 minutes. Each page view refreshes it.

__utmc

The __utmc cookie is the only session cookie used by Google Analytics. Its only purpose is to register that the visit ended if the browser is closed.

__utmz

This is the traffic source cookie. It contains all of the traffic source information for the current visit, if it was different from the previous visit. If no traffic source information can be found for the current visit, the cookie is not changed. This is the way that Google Analytics attributes visit information, including conversions and transactions to a traffic source. It does not contain historical information for previous sources.

This is a persistent cookie with a catch: it expires in six months and is only refreshed when the traffic source changes. Every other cookie is refreshed with each page view. The impact of this is that a banner ad that brings a visitor to your site will get the credit for all future direct visits for up to six months. After six months, if there have not been visits from any other source, the cookie will expire and start to attribute information to direct visits.

__utmv

This is the user-defined variable cookie. This new variable gets stored in a persistent cookie, which expires in two years.

Sending it to Google Analytics

Finally, all of this cookie information is sent to Google Analytics via the __utm.gif request that it makes with each page view. When Google Analytics processes data, it relies on this cookie information (among other pieces of data in the query string) to populate your reports.

Google Analytics Opt-Out

Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser; however please note that if you do this you may not be able to use the full functionality of this website.

In addition to that you may prevent the collection of the information generated by the cookie about your use of the website (including you IP address) and the processing of this data by Google if you download and install the browser plug-in available at the following link: https://tools.google.com/dlpage/gaoptout?hl=en

Security

We employ technical and organizational security measures to guarantee that your data is protected from loss, incorrect modifications and unauthorized third-party access. To the greatest extent possible, we ensure that only authorized persons have access to your personal data and only insofar as it is necessary in the scope of the above-mentioned purposes.

Should you have any questions regarding our privacy policy, please contact us via the e-mail address: [email protected]

Contact Information

Kitchenin
103 Corran Way
South Ockendon
Essex
RM15 6AP
United Kingdom

General Inquiries: [email protected]